ISO 10002 Customer Satisfaction Management System
ISO 10002:2018; It is a business standard designed to maximize profitability, revenues and customer satisfaction.
In order to establish more profitable and long-term relationships and interactions with customers, ISO 10002:2018 is one of the absolute requirements.
It is a management approach that enables the company to establish and develop long-term relationships with its potential and existing customers.
The ISO10002:2018 standard is a standard that is compatible with ISO 9001. The ISO 10002 system can be installed and implemented alone in the organization, or it can be implemented as a part of the ISO 9001 system.