What is ISO 20000 Information Technologies Service Management System?

It is an international standard on information technologies; It consists of 5 separate sections:

ISO 20000-1 (Information Technology Service Management System Conditions), ISO 20000-2 (Information Technology Service Management System Implementation Principles), ISO 20000-3 (Guideline on scope definition and applicability of ISO/IEC 20000-1 standard), ISO 20000- All of the standards consisting of 4 (Process reference model), ISO 20000-5 (Example realization plan for ISO/IEC 20000-1 standard) are named as ISO 20000. ISO 20000-1 certification is more accurate as the system setup is provided over ISO 20000-1.

In our age, information technologies have an important place; archiving in internet services; has a wide range of uses from technical service to software. This standard guides the organizations providing the mentioned services to meet the expectations of their customers and to continuously improve their performance.

What are the Advantages of the ISO 20000 Information Technology Service Management System?              

• It is aimed at all customers and optimizes cost.
• Keeps information technology services running.
• Manages information technology risks and complexity.
• It saves time.
• It provides a competitive advantage.
• Addressing emerging problems and preventing their recurrence.
• It ensures the efficient use of resources.

Who Can Use ISO 20000 Information Technologies Service Management System Certificate?

There is no distinction in terms of sector or size, it is suitable for all companies.

What is the Current ISO 20000 Certificate?

The most recent version of the ISO 20000 document has been implemented as ISO 20000-1:2018.